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  • Profile Image

    When users go back to update a page previously entered, the Country field is not correct.

    Asked by drkirkwilson on September 02, 2016 at 09:15 PM

    Thanks. I modified all my autoresponders with the directions below. 

    When I selected the link in the Swedish version of the autoreponder, it displayed a page in English and I notice that the Country field never seems to display the correct existing data, e.g., United States, or in Swedish, USA. 

    All the other data displayed correctly to allow me to update it but can you test to see if there is something wrong with the Country field when someone goes to update following an initial submission of data?

     

    Thanks...Kirk

    Screenshot
    go back previously correct entered
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    JotForm Support

    Answered by BJoanna on September 03, 2016 at 05:29 AM

    If I understood you correctly when Swedish version of the form is selected and when form is submitted, when you try to edit your form with edit link that was sent via Autoresponder email form is in English instead of Swedish.

    I have cloned and tested your form, but I was not able to replicate mentioned issue. Edit link form was in same language as submitted form. 

    Also Country field was populated correctly. 

    Is this the form you are working on http://www.jotform.us/form/62186291285158? If you are working on some other form, please provide us ID of that form. 

    Also please test your form again and see if same issue still persist. Maybe it was temporary issue. 

    In case that I did not understood your question correctly, please provide us more details about your issue.

    Let us know if you need further assistance.

  • Profile Image

    Answered by drkirkwilson on September 06, 2016 at 06:45 PM
    Thanks for testing the form. I think I am switching
    around between languages so much that I probably cause my own
    problems.
    Thanks. I think we are good.
    Kirk


    Kirk
    Wilson, Ed.D., CEO, World Change Network
    266 Washington Ct, Sebastopol CA 95472 USA
    Tel: +1-707-206-6171, Mobile: 1-707- 291-9101 Fax:
    1+707-692-5395

    On 9/3/2016 2:28 AM, JotForm wrote:



    New response received



    A new response has
    been received:





    Answered by BJoanna

    If I understood you correctly when Swedish version of
    the form is selected and when form is submitted, when
    you try to edit your form with edit link that was sent
    via Autoresponder email form is in English instead of
    Swedish.
    I have cloned and tested your form, but I was not able
    to replicate mentioned issue. Edit link form was in same
    language as submitted form. 


    Also Country field was populated correctly. 
    Is this the form you are working on http://www.jotform.us/form/62186291285158?
    If you are working on some other form, please provide us
    ID of that form. 
    Also please test your form again and see if same issue
    still persist. Maybe it was temporary issue. 
    In case that I did not understood your question
    correctly, please provide us more details about your
    issue.
    Let us know if you need further assistance.


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