What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    nao está chegando os email pra mim...

    Asked by nelsonartefinal on November 20, 2010 at 04:32 PM

    Olá o meu formulário deve estar com algum problema, as informações descritas nao chegam até meu email...mais fica no site, o que faço...

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 22, 2010 at 09:30 AM

    "Hello my form has to be some problem, the information described not come to my email ... more is on the site, what I do ..."

    Yes, this bug is already fixed. To fix this on your emails, you will need to delete and re-create the email.

    You can delete an email by clicking on "E-mail Alerts" button on the form builder toolbar, then click on "Notification" and then click on "Delete Email" button on the wizard.

    You can re-create the email by clicking on "Email Alerts" and then clicking on "Add New Email".