What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    where do the uploaded file go?

    Asked by jfm000 on September 04, 2016 at 02:23 AM

    where do the uploaded file go?



    This is a re-post of a comment on How to Create File Upload Forms

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    JotForm Support

    Answered by liyam on September 04, 2016 at 02:43 AM

    Hello,

    All your uploaded files should appear on your submissions page. You can refer to this guide for information how to view your submissions page: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    If you have questions, please let us know.

    Thanks.

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    Answered by samedgecombe on November 30, 2016 at 08:33 AM

    Hi,

    Just wanted to know whether uploaded files are secure or not?

    Yours

     

    Sam

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    JotForm Support

    Answered by liyam on November 30, 2016 at 09:34 AM

    Hello Sam,

    The transmission of files may depend on the protocol that the form is being visited. If you are uploading via https (SSL), it should be secure.

    Example: if you are uploading your form via https://www.jotform.com/form/1234 it is secure. But if you are uploading via http://www.jotform.com/form/1234, it is not secure.

    In Re: SSL

    We have a very powerful cloud of servers in SSAE16 Audited facilities which provides security protection against malicious attacks like SQL injection and denial of service (DOS) attacks.

    If you use SSL/secure form URL to accept submission, the data transferred from your browser to our server will also be secure. We support high-grade 256-bit encryption.

    You have option where you can select if you want the form data to be secured. You can use the secure / SSL form URL or embed script. 

    Here is a guide on how to receive SSL submissions: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    If you want your form user to know that their data will be sent securely, you can add enable security certificate seal in your form. Here is a guide which you can refer:  http://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms

    Please be informed that in free accounts you can only receive 10 secure / SSL submissions. Please check our pricing page for more information on available plans and it's submission limits.

    Feel free to let us know if you have questions.

    Thanks.

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    Answered by samedgecombe on November 30, 2016 at 03:27 PM

    Hi,

    Thanks for the answer. I was actually wondering if it was possible for someone to find the file on the jotform server and download it from there? I have configured the form to send the results to both a Drive folder and a Google sheet. In the Google sheet I can see the file is have uploaded e.g. https://eu.jotform.com/uploads/samedgecombe/63343205794356/356321301202929717/Abstract example IYPT.pdf Is this file public or only visible to me?

     

    Yours

     

    Sam

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    JotForm Support

    Answered by Kevin_G on November 30, 2016 at 08:00 PM

    Yes, if you would like to share the files then you could copy the link to the file shown in your spreadsheet or you can also share the link to the file in your Google Drive folder as well. 

    Regarding to the files that have been uploaded to the JotForm servers then you can choose if you want to show the files or only if you're able to see them, here's a guide where you will find more details about how to enable or disable this feature: Keeping-Your-Uploads-Secure

    Hope this helps.