I can't upload a Pages document

  • sonyafly
    Asked on September 4, 2016 at 5:28 PM

    It freezes Chrome when trying to upload a Pages (mac app) document and you have to force quit every time.  Is this a known issue?  If not, there ya go!  I love it so far, thank you!

  • David JotForm Support Manager
    Replied on September 4, 2016 at 6:58 PM

    No, I haven seen any similar reported issue. Is this the form you are referring to? If yes, I guess you are referring to the upload field. What is the size of the file you are trying to upload? 

    It might be related to the size, or the internet connection. If you need to increase the upload size limit, here is how: https://www.jotform.com/help/33-Changing-the-upload-size-limit 

    NOTE: you might need to have a paid account to get this working, free accounts only allow a total amount space of 100 MB.

    Let us know if you need more help.