What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't upload a Pages document

    Asked by sonyafly on September 04, 2016 at 05:28 PM

    It freezes Chrome when trying to upload a Pages (mac app) document and you have to force quit every time.  Is this a known issue?  If not, there ya go!  I love it so far, thank you!

  • Profile Image
    JotForm Support

    Answered by BDAVID on September 04, 2016 at 06:58 PM

    No, I haven seen any similar reported issue. Is this the form you are referring to? If yes, I guess you are referring to the upload field. What is the size of the file you are trying to upload? 

    It might be related to the size, or the internet connection. If you need to increase the upload size limit, here is how: https://www.jotform.com/help/33-Changing-the-upload-size-limit 

    NOTE: you might need to have a paid account to get this working, free accounts only allow a total amount space of 100 MB.

    Let us know if you need more help.