What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    In my case, form ID is of 14 digits.

    Asked by gtbmatrimonial on April 16, 2012 at 01:26 PM

    In my case, form ID is of 14 digits. Also i don't understand what is sid. not working at all. plz advice

    This is a re-post of a comment on

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    Answered by pinoytech on April 16, 2012 at 01:30 PM


    Do you mind if I ask your website URL where you embeded the form, for further assistance?

    Looking forward for your response.

    Thank you!

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    Answered by alex14_294 on May 29, 2012 at 02:47 PM

    write pro next to jotform

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    Answered by bcunn on June 03, 2012 at 01:48 PM

    I think I figured it out

    instead of jotform.com  try jotform.us  

    also in case you are confused I am going to highlight the space where your form id goes:

    What they say to use:


    instead use:


    Mine is working now.  Hope this helps!


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    Answered by jeanettebmz on June 03, 2012 at 02:30 PM


    Thank you for sharing this advice on the forum


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    Answered by georgias714 on April 26, 2013 at 07:27 PM

    My forms are secure so I had to use the following:


    But the only information form the original registration that it populated was the e-mail and the password.

    What am I missing?

    Thank you!

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    Answered by moonzkie on April 27, 2013 at 02:27 AM

    @ georgias714

    Can you please open a new thread for your particular case? 

    Thank you.