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    Can I retrieve information from a field that I deleted?

    Asked by jackiekramer on September 05, 2016 at 01:01 AM

    I had a section for portfolio reviews and I did not realize that when I deleted it, I really should have hid it. Now I can't access the old data. Is there any way to bring it back?

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    JotForm Support

    Answered by beril on September 05, 2016 at 03:52 AM

    As far as I understand from your thread, you've deleted your field and  thereby your data also deleted for that field.  Unfortunately, you can not retrieve deleted submissions anymore. The best way to recover the submissions data is to get them on your email since you have received them if you have setup an email notification with your form. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by jackiekramer on September 05, 2016 at 04:45 AM
    Thank you! I was actually able to go back to an earlier revision and retrieve it all. Phew!
    Jackie Kramer Photography
    Shoot with your Hands ~ See with your Eyes ~ Feel with your Heart
    Wedding & Nature Photography - www.jackiekramerphotography.com
    Facebook - https://www.facebook.com/jackiekramerphotography
    Sacred St. Augustine - A photo-journey through St. Augustine's Historic Places of Worship
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    JotForm Support

    Answered by beril on September 05, 2016 at 04:52 AM

    Thank you for letting us know. We are glad to hear that the issue has been resolved for you. If you need further assistance, please let us know. We will be happy to assist you.