Can I retrieve information from a field that I deleted?

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    jackiekramer
    Asked on September 05, 2016 at 01:01 AM

    I had a section for portfolio reviews and I did not realize that when I deleted it, I really should have hid it. Now I can't access the old data. Is there any way to bring it back?

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    beril
    Answered on September 05, 2016 at 03:52 AM

    As far as I understand from your thread, you've deleted your field and  thereby your data also deleted for that field.  Unfortunately, you can not retrieve deleted submissions anymore. The best way to recover the submissions data is to get them on your email since you have received them if you have setup an email notification with your form. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    jackiekramer
    Answered on September 05, 2016 at 04:45 AM
    Thank you! I was actually able to go back to an earlier revision and retrieve it all. Phew!
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    beril
    Answered on September 05, 2016 at 04:52 AM

    Thank you for letting us know. We are glad to hear that the issue has been resolved for you. If you need further assistance, please let us know. We will be happy to assist you.