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Users having issues with 'submit' button on my formAsked by thebrucecook on September 05, 2016 at 11:02 AM
I keep getting messages like this from people trying to submit my jot form: I've been trying to fill out the guest agreement, but when I click on the "Agree" button, nothing happens... Have you received confirmation of this agreement from my end? If not, I'll keep trying.
I don't know why it works for some people, but not for others. Could it be an issue if someone uses their mobile device? Any advice on correcting this issue? Thanks.
Mobile fill thanks mobile device
I have tested your embedded form and I was able to submit it, I have tested it twice and both submissions where sent through, here is a screenshot of the record that you should see on your submissions page:
Here is also a screen-cast about when I tested your form:
Please let us know if the issue still persists on your end.
Thx, as I mentioned, it only seems to be unable to submit for maybe
10-15% of the people who try to use it. It works for me too. I'll try
the iframe, but I'm not much at doing this sort of stuff, which is why I
was using this service.
Let us know if the Iframe makes any difference, we will be glad to assist you.