**allan971**Hello,

Great. Is it possible thus to have a NPS (Net Promoter Score) calculated ?

Best regards.

*This is a re-post of a comment on Easily Track Survey Respondents with Online Forms*- JotForm Support
**Jan**You can use the calculation widget inside the form to calculate the NPS. Here's a demo form: https://form.jotform.com/62484835023961.

Here's a guide on how I created that form:

1. Add a text box fields in the form. Insert the Form Calculation widget as well.

2. Once you inserted the Calculation widget, the wizard will appear where you need to put the formula for the NPS.

The formula is "(Promoters - Detractors) / number of respondents x 100".

Here's the result:

Related guide: https://www.jotform.com/help/259-How-to-Perform-Calculation-in-the-Form

Hope that helps. If you have any questions, let us know. Thank you.

**allan971**Hello,

Thank you for the answer.

Could I just have a "NPS template form", I could submit to my customers

then I would just access the results and NPS Score ?

Best regards.

---------------------------------------------------------------

*Allan FAURE - Président de FAURE.GP *

Groupe Spécialisé En Solutions Numériques

MAIL : allan@faure.gp / SKYPE : allan971

PRISE DE RDV : https://doodle.com/allanfaure

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2016-09-05 13:26 GMT-04:00 JotForm :

...- JotForm Support
**Jan**You can just export the form submissions to an Excel file. Here's a guide: https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel.

After that, you will need to create a formula in Excel that will calculate the NPS. Please check this webpage that might help you creating a formula.

Hope that helps. Thank you.

**allan971**OK thank you.

Best regards.

---------------------------------------------------------------

*Allan FAURE - Président de FAURE.GP *

Groupe Spécialisé En Solutions Numériques

MAIL : allan@faure.gp / SKYPE : allan971

PRISE DE RDV : https://doodle.com/allanfaure

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2016-09-06 10:42 GMT-04:00 JotForm :

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