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miamicrepesAsked on September 5, 2016 at 3:29 PM
emails to prospects and email notifications to me are not working
Please help
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David JotForm Support ManagerReplied on September 5, 2016 at 5:52 PM
The recipient email was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has now been white-listed, so this should solve the problem. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender. Here are our domain names:
- us-sub1.jotservers.com
- us-sub2.jotservers.com
- aws-sub1.jotservers.com
- aws-sub2.jotservers.com
- us-app2.jotservers.com
- jotservers.com
- jotmails.com
- jotform.com
- amazonses.com
- email.amazonses.com
- *.smtp-out.amazonses.com
- jotform.co
- secure.jotform.co
- s3.amazonaws.com
- static-interlogyllc.netdna-ssl.com
Let us know if you need more help, we will be glad to assist you.
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miamicrepesReplied on September 5, 2016 at 7:45 PMblockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } Yes, that was the problem exactly! Thank you for responding quickly even on a holiday.
I am impressed!
Chef Jonathan Bierley Sr.305.301.8819http://www.miamicrepes.net
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