What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why my account is not working - need help

    Asked by Yossi Cohen  on September 05, 2016 at 05:04 PM
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    JotForm Support

    Answered by liyam on September 05, 2016 at 07:36 PM

    Hello Yossi,

    I checked your account and found that it was automatically suspended by the system, probably having a form suspected for use of spam or phishing. However, after reviewing your forms, I did not find anything malicious or suspicious in it. So I went ahead and reactivated your account. You should be able to access your account properly and without problems.

    If you have questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.