JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why have my submissions stopped getting forwarded to the google spreadsheet?Asked by rkearton on September 05, 2016 at 09:10 PM
They are supposed to go here:
At first they were, but at a certain point they stopped.
I cloned your form, integrated it with my google sheets and did some tests. Currently, all the submissions are getting forwarded to the spreadsheet, so it looks like I am unable to replicate your issue.
Has there been any modifications made on the google spreadsheet? I would like to inform you that modifying or editing the data in the spreadsheet can cause the integration to break.
To resolve the issue, you will have to remove the current integration. Then re-integrate the form with Google Sheets. Please note that this will create a new spreadsheet. All the previous submission data will be displayed in the new spreadsheet.
If the issue persists, please let us know.
Thanks—I will try re-integration
Director, Community Center for the Arts (C4A)