What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by mbigari on September 05, 2016 at 09:49 PM

    not sure what to do! Even after whitelisting that entire list you sent, dbrovont@pelgc.com isn't receiving the forms. You've got to help!!!!

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    JotForm Support

    Answered by liyam on September 05, 2016 at 11:26 PM


    I'm not sure if there was another colleague who addressed your concern since I noticed on your email starts getting sent successfully now

    But following this development, please observe your submissions further if you are now properly receiving email alerts. You can also view your email history by following this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    Feel free to let us know if you have further quesitons.