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I'm not sure if there was another colleague who addressed your concern since I noticed on your email starts getting sent successfully now
But following this development, please observe your submissions further if you are now properly receiving email alerts. You can also view your email history by following this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
Feel free to let us know if you have further quesitons.