Why is my account suspended?

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    Dick Doe
    Asked on September 05, 2016 at 11:05 PM
    Same here. I manage client's Twitter accounts. So on the form I added a text that "we will also need your Twitter username and password once your order has been processed". I was NOT asking for username or password on the form itself (however I had an autoresponder setup asking for that info). Was that why my account was suspended? If so tell me what to remove
  • Profile Image
    ashwin_d
    Answered on September 05, 2016 at 11:07 PM

    Hi,

    I did check your form and I can confirm that you have not added any questions to ask user's login credentials. I have activated your account now.

    Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!