What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to delete the message on inbox?

    Asked by Davelodia on September 06, 2016 at 01:00 AM
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    JotForm Support

    Answered by Chriistian on September 06, 2016 at 02:13 AM

    I assume you are referring to the Inbox button beside the form in the My Forms page? Please allow me to inform you that it is not possible to delete the submission from the inbox.

    If you want to delete a submission, you will have to do it from the form's submissions page. To go to your form's submissions page and delete a submission, please follow our guide here: How to Delete Form Submission Data.

    If you need further assistance or if you are referring to a different concern, please do let us know.