- JotForm SupportjonathanAnswered on September 06, 2016 at 08:23 AM
I was able to reproduce the issue when I test your form https://form.jotform.com/62474015010138
Unfortunately there seems to be a glitch on our DocuSign widget API.
I have forwarded this thread to the next level support so that they can check the issue
We will let you know here once we have fixed.
- JotForm SupportTitusNAnswered on September 08, 2016 at 04:38 AM
The error indicates that you have not connected the widget with your DocuSign account.
Please connect to your Docusign account via the widget wizard via the form bulder:
Give that a try and let us know how that goes.