DocuSign error not able to sign in

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    studentslife
    Asked on September 06, 2016 at 07:58 AM

    I am trying to use DocuSign but I kept getting an error message "errorSomething's Wrong.

    Please click here to try again."
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    jonathan
    Answered on September 06, 2016 at 08:23 AM

    I was able to reproduce the issue when I test your form https://form.jotform.com/62474015010138

    Unfortunately there seems to be a glitch on our DocuSign widget API. 

    I have forwarded this thread to the next level support so that they can check the issue

    We will let you know here once we have fixed.

    Thank you.

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    TitusN
    Answered on September 08, 2016 at 04:38 AM

    Hello, 

    The error indicates that you have not connected the widget with your DocuSign account. 

    Please connect to your Docusign account via the widget wizard via the form bulder: 

    Give that a try and let us know how that goes. 

    Thanks