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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hidden field not in notification e-mail

    Asked by phjuly4 on April 16, 2012 at 08:16 PM

    I have a hidden field in my form. I don't want the user to see it on the display. This field contents show up OK in the JotForm log record but not in the notification e-mail message. The notification e-mail has the field label but not the contents. Can I cause the contents to be included in the notification message?



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    JotForm Support

    Answered by idarktech on April 16, 2012 at 08:37 PM


    Thanks for reporting. I would suggest to recreate your form notification, just delete the existing notification and create a new one. See if that fixes the problem. 

    Feel free to contact us again if the problem still persist after that. Thank you so much!