I am getting multiple notifications of the same transaction.

  • singlestraveservice
    Asked on September 6, 2016 at 10:34 AM
    I am getting multiple notifications of the same transaction...
  • Welvin Support Team Lead
    Replied on September 6, 2016 at 11:50 AM

    Please note that you'll get two emails, one from your form and one from Paypal (payment notification). When you say multiple, how many emails did you receive? Checking further your email history, you are only getting 1 email per person that submits your form. 

    You can check your email history by following the steps from this guide: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    Please check the number of notifications and let us know.