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    Shipping price is not showing

    Asked by pressloop on September 06, 2016 at 11:27 AM
    the shipping is not showing up, nor is it applying shipping costs to the total.... Seems like another bug to me because I definitely have shipping turned ON and a price of $3.00 for shipping per item.... Any suggestions on this?



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    JotForm Support

    Answered by Jan on September 06, 2016 at 11:35 AM

    I was able to replicate the issue. In order to fix this, you need to specify the "First Item Cost" and the "Additional Item Cost". You can do this in the Payment Wizard under the Shipping tab.

    Here's the result:


    Hope that helps. Thank you.

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    Answered by pressloop on September 06, 2016 at 12:26 PM

    That did the trick!  :)   Thank you for the quick response.