What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Your account has been suspended due to violation of terms of use

    Asked by abdoelbanaa on September 06, 2016 at 11:48 AM

    Your account has been suspended due to violation of terms of use: https://www.jotform.com/help/8-Terms-of-Use 


    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."




    Asking for login credentials is not allowed, therefor, you account will remain suspended.

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    JotForm Support

    Answered by BJoanna on September 06, 2016 at 12:06 PM

    I have checked and your account is autosuspended by our phishing system. Inside of your form you have field that is asking for keyword "كلمة السر هنا". Considering that is against our terms of use to have fields that collect login credential, such as password or key word, our system has suspended your account. I have removed mentioned field from your form and I have activated your account. You form is now working.

    Please do not create forms that are against our terms of use or your account will be suspended again. 

    Hope this will help. Let us know if you need further assistance.