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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    credit card being denied in test mode payment field

    Asked by meswaiver on September 06, 2016 at 12:25 PM

    Hi - Just put a form with a credit card payment option on-line - my credit card and other's cards were denied with an oops message:

    Oops!
    Your card was declined. Your request was in test mode, but used a non test card. For a list of valid test cards, visit: https://stripe.com/docs/testing.Please go back and try another card or contact your card provider.
    Page URL:
    https://form.jotform.com/62437484032151

    credit card denied message div
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    JotForm Support

    Answered by david on September 06, 2016 at 12:30 PM

    Since your Stripe field is currently in test mode, it will not accept valid credit cards.  In test mode, the field will only accept the test credit card number listed while setting up the field:

    Click on the Stripe field, then click on the little magic wand icon in the top right of the field to open the options menu.  Disabling test mode will allow for valid credit cards to be used.  If you are still testing, use the test credit card number.