Why report for one of my forms is not including all data needed?

  • roycondell
    Asked on September 6, 2016 at 2:07 PM
  • Kevin Support Team Lead
    Replied on September 6, 2016 at 2:48 PM

    I found that on this form  https://form.jotform.com/61394457302152 you've created an Excel report, I have checked it and I can see you're indeed including only some fields in that report: 

    Why report for one of my forms is not including all data needed?  Image 1 Screenshot 30

    As you can see on my screenshot above only some fields are checked, it means that the un-checked fields will not appear in the report, I would suggest you to check the current settings for your report and verify that the fields that you need are checked, otherwise they will not appear in the report. 

    To get the report settings, click on the form and on the "Report" button, once you get the reports list, click on the pencil icon to edit the current settings: 

    Why report for one of my forms is not including all data needed?  Image 2 Screenshot 41

    Hope this helps.