What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why report for one of my forms is not including all data needed?

    Asked by roycondell on September 06, 2016 at 02:07 PM
  • Profile Image
    JotForm Support

    Answered by Kevin_G on September 06, 2016 at 02:48 PM

    I found that on this form  https://form.jotform.com/61394457302152 you've created an Excel report, I have checked it and I can see you're indeed including only some fields in that report: 

    As you can see on my screenshot above only some fields are checked, it means that the un-checked fields will not appear in the report, I would suggest you to check the current settings for your report and verify that the fields that you need are checked, otherwise they will not appear in the report. 

    To get the report settings, click on the form and on the "Report" button, once you get the reports list, click on the pencil icon to edit the current settings: 

    Hope this helps.