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    How can I send notifications to another email address?

    Asked by Calvaryrapids on September 06, 2016 at 03:59 PM

    I am trying to send our registration notifications to another email address within our ministry, yet the notifications are not arriving at the intended destination - but our main office address continues to receive them. I've change the address in the notification settings, but when I send a test email, it continues to send to the original/main office location. What am I missing?

    Thanks for your help.

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    JotForm Support

    Answered by BDAVID on September 06, 2016 at 05:31 PM

    When you hit the test button, the notification will be sent to the email address associated to your account. In order to properly test your notification, and make sure that will be received by the recipient you specified, you need to do a real submission.

    Please see this guide: https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address 

    Just to let you know, you can setup multiple recipient in a notification: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

    Let us know if you need more help.