Matrix Field: Rows changing from builder to preview.

  • Raineydaysbranding
    Asked on September 6, 2016 at 5:06 PM

    I put a matrix into this form. I have the rows in a particular order in the builder. When I open the form in preview to test in all of the rows are in a different order. What is going on? please help.

    Page URL: https://form.jotform.com/62493918854975
  • Support_Management Jotform Support
    Replied on September 6, 2016 at 7:56 PM

    Hello, the reason why the Matrix field on the actual form looks different from your Form Builder was because you turned on the SHUFFLE ROWS option on your Matrix Field:

    Matrix Field: Rows changing from builder to preview Screenshot 30

    Matrix Field: Rows changing from builder to preview Screenshot 41

    Just turn it off then save your changes and that should fix it.

    In case you're still seeing the Matrix field differently on preview even after turning off the SHUFFLE ROWS option, don't hesitate to let us know so we can have another look.