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    Widget: Voice recorder not showing on embedded form on a page

    Asked by mirweis on September 06, 2016 at 05:10 PM

    hello, i added the voice recorder app on my form. i can see teh recorder on the edit windwos, but if open the form on my website, the voice recorder is not visible.

    Page URL:
    https://form.jotformeu.com/62287214984363

    widget voice recorder not visible
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    JotForm Support

    Answered by Jim_R on September 06, 2016 at 08:21 PM

    Hello, I checked that form and was able to see the voice recorder widget. Here's how it looked like from my perspective:

    Now, I noticed you mentioned "but if open the form on my website, the voice recorder is not visible"

    Can you please give us the page/URL where you embedded the form?

    Before you get back to us though, can you at least try re-embedding the form using the iframe embed method (without the script tags) instead. Using the iframe code will prevent any script conflicts with your website's existing script (if any) that might be causing the problem.

    After giving it a try and you still can't see the Voice Recorder widget, then please get back to us with your website's URL where your form was embedded so we can have a better look.