Need to update credit card and reinstate account.

  • Seqreports
    Asked on September 6, 2016 at 9:36 PM

    We had a fraud incident and we're issued new card.  Need to update info and have account reinstated.

  • Chriistian Jotform Support
    Replied on September 7, 2016 at 12:29 AM

    To change your credit card information, you can follow our guide here on How to Update My Subscription's Payment Method (FastSpring). Alternatively, you can also choose to upgrade your account again and simply enter your new credit card info during the upgrade. 

    If you need further assistance with your upgrade, feel free to let us know.
    Regards.