What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form disabled

    Asked by gtbmatrimonial on April 17, 2012 at 03:19 AM

    My form is disabled  and shows message - Form over quota. This form has exceeded its allocated quota.

    However, only 16 submissions are made out of 100.

     

    Plz explain why it is diabled and how it can be rectified

    Screenshot
  • Profile Image
    JotForm Support

    Answered by idarktech on April 17, 2012 at 03:39 AM

    Hi,

    Your forms was temporarily disabled due to overlimit. You have reached 12 SSL Submissions and since you are currently registered as free user, you are only allowed up to 10 SSL Submissions.

    However, since you are doing this submissions for a test, I have now re-activated your acount and reseted your current SSL Submissions.

    To stop receiving SSL Submissions and to continue using regular submissions, please do not use HTTPS on your form link and in embed codes. I would suggest to check your embed codes and replace HTTPS to HTTP on the link part.

    Example:

    https://www.jotform.me/form/21050760662446

    https://secure.jotform.me/form/21050760662446

    change it to

    http://www.jotform.me/form/21050760662446

    Hope this helps. Thanks.