My forms are not available !

  • Profile Image
    ISISInt
    Asked on April 17, 2012 at 08:07 AM

    I am using jotform to collect my orders.

    I received the last order 30 min ago.

    But now the forms do not appear in my website anymore... is the server down?

  • Profile Image
    aytekin
    Answered on April 17, 2012 at 08:28 AM

    The Content Delivery Network we use (MaxCDN) to serve forms and assets are having a problem on their EU edge servers.

    Change your form URL from form.jotformeu.com to www.jotformeu.com as a temporary solution. We are also changing it on the DNS but it may take longer time.

    We will post further updates.