Why am I not getting emails?

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    Asked on September 07, 2016 at 09:27 AM

    For some reason I am not getting emails for submissions to my form. Event the test e-mail isn't working

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    Answered on September 07, 2016 at 10:16 AM

    Hello anubisairdogs,

    I checked your email address and it is listed in our bounce list. It is removed now, please check and let us know if issue still persists. Also you might want to look these guides for avoiding same issue again:

    How to Prevent Email Bouncing Related Issues

    How to Remove Your Email Address from Bounce List

    If you need any further assistance please feel free to contact us again.


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    Answered on September 07, 2016 at 01:46 PM
    Yes it is now working. Thank you
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    Answered on September 07, 2016 at 03:44 PM

    On behalf of my colleague Denis, you're welcome.

    Please let us know if you have any further questions.

    Thank you!