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chrisjaegerAsked on September 7, 2016 at 11:45 AM
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JanReplied on September 7, 2016 at 12:00 PM
Currently, your email address is not in the bounce list. I've checked this form (https://www.jotformpro.com/form/62454703967969) and I can see that the notification is configured properly.
You might want to try adding noreply@jotform.com in your address book. If your email keeps on being listed in the bounce list, you may want to use noreply@jotform.com as the Sender Email.
Please do check this related guide as well: How-to-Prevent-Email-Bouncing-Related-Issues
Hope this helps. Let us know if you have any questions. Thank you.
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chrisjaegerReplied on September 7, 2016 at 4:17 PM
I know my email wasn't on the bounce list, I tested it myself.
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JanReplied on September 7, 2016 at 5:31 PM
Sorry for the inconvenience. I would like to verify if you're still having issues receiving the notifications.
Let us know if you need further assistance. Thank you.