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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google spreadsheets integration: Lag in receiving the submissions to the spreadsheet

    Asked by drdanrockoff on September 07, 2016 at 01:02 PM

    Our Rental Deal Closing Form is integrated with one of our GSheets.  However, today, we are experiencing a lag in the integration, i.e., it is taking a while for the entry to populate on GSheets.  Is this a known issue?  Will it correct itself?

    Page URL:
    https://form.jotform.com/62405701749153

    in integrated gsheets closing entry
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    JotForm Support

    Answered by Kiran on September 07, 2016 at 02:38 PM

    I have just tested the Google spreadsheet integration and it looks like there is an issue with it. Let me forward the issue to our backend team. Once we have any update in this regard, you'll be posted here.

    Thank you for your patience. 

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    JotForm Support

    Answered by Kiran on September 07, 2016 at 06:38 PM

    We are sorry for the inconvenience this may have caused. The issue should be resolved now. Please check and let us know if you need any further assistance. We will be happy to assist. 

    Thank you!