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    You may also want to note that you are unable to download the Encrypted

    Asked by pigglywigglymidwest on September 07, 2016 at 01:41 PM

    You may also want to note that you are unable to download the Encrypted submissions to Excel.



    This is a re-post of a comment on Encrypted Forms and How to Use Them

    Submissions excel unable to download submissions to excel
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    JotForm Support

    Answered by BJoanna on September 07, 2016 at 03:27 PM

    That is correct. It is not possible to download encrypted submissions in excel. You can find this on the bottom of the guide Encrypted Forms and How to Use Them.

    Important:

    Some of the features that are not available for Encrypted Forms* are:

    1. PDF Downloads,

    2. Reports (this includes downloading Excel and CSV files from within Submission Panel),

    3. Emails that contain form data in them.

    * All server side gathered and processed data can only be retrieved in encrypted form because your private key is never sent to our servers.