This has been a problem with Jotform for three years now.

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    chrisjaeger
    Asked on September 07, 2016 at 01:41 PM

    This has been a problem with Jotform for three years now. How about a permanent fix?



    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

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    BJoanna
    Answered on September 07, 2016 at 03:41 PM

    Unfortunately there is no permanent fix, because in most cases your email is rejected by your email service provided. 

    To prevent bouncing you need to set your email Notification settings, like it is suggested in this guide and you should also contact you email service provider and ask them to Whitelist JotMails IP Addresses and domains

    I have also checked and your email address is not in the bounce list. 

    Feel free to contact us if you have any other questions.