What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can not delete my payment option

    Asked by AMStyle on September 07, 2016 at 02:28 PM

    It does not let me delete/edit my payment option. 

    Page URL:
    https://form.jotform.co/52398577814874

    payment option can let
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    JotForm Support

    Answered by david on September 07, 2016 at 04:39 PM

    I cloned your form to test it and was able to remove the payment field without issue.  Here is a copy of the form with the payment field removed:

    https://form.jotform.com/62506095993970

    You can clone it to your own account if you are still unable to delete it on your end:

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL