Webform Problems in sending email responses

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    caroloncall
    Asked on September 07, 2016 at 02:59 PM

    Hello,

     
    I am having problems with the form mail on my website. To date, I have not received any emails directly from my contact form. 
     
    I have double checked my spam folder to make sure they were not being pushed into the folder. As well I have logged into my webmail and checked to make sure nothing was ending up in my spam folder there as well. 
     
    Would you be able to look at the account to make sure there are no problems on the backend? 
     
    Thank you,
    Carol
  • Profile Image
    david
    Answered on September 07, 2016 at 05:07 PM

    I checked your form and there is not currently an email notification set up:

    Create a new notification and your form should start sending emails when submissions are received:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications