What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Credit card number

    Asked by occasionsdurango on September 07, 2016 at 03:38 PM

    I have a credit card form for my clients to use.  All of a sudden the CC number is not completely shown.  What happened.  I need to be able to read the CC info.

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    JotForm Developer

    Answered by Denis on September 07, 2016 at 05:01 PM

    Hello occasionsdurango,

    Collecting credit card numbers using our form violates our Terms of Use. That is why middle numbers shown as '#'. If you need to use payments on your forms, we recommend using Payment Integrations instead.


    If you need any further assistance feel free to contact us. 


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    Answered by occasionsdurango on September 07, 2016 at 05:46 PM
    Hmmmm. Very difficult with the payment options you have available. If I have to take the time to create "products", ,which are not necessary for our business,I will just move on to billing software. Using JotForm to collect this info was a time saver for us.
    Donna Lynas
    Occasions Bridal ~ Formal ~ Tuxedo
    1185 South Camino Del Rio, Suite 150
    Durango, CO 81303
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    JotForm Support

    Answered by liyam on September 07, 2016 at 09:26 PM

    Thank you for your response, Donna.

    By using the donation setting on the payment field, there is no need to create products. There is just a required amount to be entered for the form to process payment. Perhaps, this solution might come handy for you: https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    In any case, should you have further questions, please let us know.