What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does it take for the money to hit my paypal after approving it?

    Asked by Apatterson1124 on September 07, 2016 at 03:45 PM

    It shows my client paid the deposit, but it didn't add to my account fully

    after Long how how long
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    JotForm Support

    Answered by Nik_C on September 07, 2016 at 06:12 PM

    With my personal experience, it should be instant as long as there is no problem with payer's PayPal Account. But if you are referring to Incomplete payments then that depends on a user, you can read more about it here: http://www.jotform.com/help/135-How-to-View-Incomplete-Payments 

    And please check this PayPal incomplete payments guide: https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    If you have any further questions please let us know.

    Thank you!