What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Zapier not working

    Asked by rexnex on September 07, 2016 at 03:53 PM

    Hi,

    We contacted Zapier support because we could not get a Zap to work.  They tried but could not find the problem and asked us to contact you.

    We are trying to integrate the form information with Ontraport.

    Your help would be most appreciated!

    Thank you,  Rex

     

    Page URL:
    https://form.jotform.me/62493471897471

    zapier not working problem find integrate and
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    JotForm Support

    Answered by KadeJM on September 07, 2016 at 06:26 PM

    It seems to me that based on your issue you are trying to make a zap with your jotform to ontraport and that it is not working, correct?

    Can you please describe more to us about what is happening?

    Is your jotform account connected and your forms selectable in a list when integrating?

    Or did you mean you set up an integration already and aren't receiving any form submission information into ontraport?

    Additionally, it seems that ontraport is a paid platform so we would need some time to look and see if they have a developer platform to investigate more if possible.