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  • Profile Image

    Pre-Populate an email field from an email

    Asked by omnigon on April 17, 2012 at 11:46 AM

    Is it possible to have the input field for email already populated, once a user arrives at the page from an email.

     

    So they get an email saying, Please go fill out this form.  They click on it and we take that email address and populate it in the form once they arrive at the Jotform?

     

    Please let me know if this is possible or not within Jotform?

     

    thanks

  • Profile Image
    JotForm Support

    Answered by Mike_T on April 17, 2012 at 04:15 PM

    Thank you for contacting us.

    It is possible to prepopulate the fields using URL parameters. However, you will have to send personalized message to each user based on their email address.

    Example:

    http://www.jotform.us/form/21074812030136?yourEmail16=hotmail@hotmail.com

    http://www.jotform.us/form/21074812030136?yourEmail16=another@email.com

    Please check the following article:

    Prepopulating the fields to your JotForm via URL parameters

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by omnigon on April 20, 2012 at 02:27 PM

    Thank you for getting back to me.

     

    Everything you suggested seems to be working, but in IE (i'm testing with IE8), the email field gets populated but is greyed out and when i go to submit it thinks the field is empty.  So IE doesn't seem to be handling it properly.  Have you come across this issue before?

     

    here is my html for the input:

    '<input id="input_10" class="form-textbox validate[required, Email]" name="q10_emailaddress" size="30" type="email" />'

    and the link to the form:

    http://form.jotformpro.com/form/21085310330942

     

    thanks

  • Profile Image
    JotForm Support

    Answered by Mike_T on April 20, 2012 at 05:16 PM

    Please remove Hint Example for your E-mail field. It should solve the prepopulation problem in IE.

    Thank you for using our services.

  • Profile Image

    Answered by omnigon on April 20, 2012 at 05:41 PM

    Looks like that did the trick.

     

    Thank you

  • Profile Image
    JotForm Support

    Answered by Mike_T on April 20, 2012 at 05:42 PM

    You are quite welcome :)