What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get notified via email when I receive a submission?

    Asked by Retrieve on September 07, 2016 at 04:24 PM

    I don't seem to be getting any submissions for my forms, but I know others have received confirmations that they have submitted one. 

    get notified form email email notification
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    JotForm Support

    Answered by Mike on September 07, 2016 at 08:25 PM

    Please make sure that an Email Notification is configured on your form, see the next guide.

    Setting Up Email Notifications

    If you need any further assistance, let us know. We will be happy to help.