What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why are all my forms diabled?

    Asked by caern11423 on September 07, 2016 at 04:54 PM

    Why are all my forms saying  

    Form not found
    This form is disabled.
    I need this fixed ASAP. Why does this happen?
  • Profile Image
    JotForm Developer

    Answered by Denis on September 07, 2016 at 05:19 PM

    Hello caern11423,

    The account was autosuspended by the phishing system due to the form you created. Credit card information fields are triggering the Phishing Filter because it violates the form Terms of Use. I removed these fields from your forms and activated your account. 

    If you have any questions or you need any further assistance, please feel free to contact us anytime. Thank you.

    Thank you.