What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Deactivate my account

    Asked by Miker95 on September 07, 2016 at 05:55 PM

    I didn't realize that I am being forced to only have 5 forms, even though I have been using this service for years now. I wish to deactivate my services and leave. I'll be looking elsewhere.

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    JotForm Support

    Answered by liyam on September 07, 2016 at 09:41 PM

    Hello Miker95,

    We're sorry to learn that this new limit would cause for you to go. Currently, if you have forms above the limits, it's fine so long as you will not need to create new forms. You can still use your existing forms.

    But, if you are now firmly decided with your intention to have your account deleted, please let us know.