- districtdancecoAsked on September 07, 2016 at 07:39 PM
everytime i build my forms, they do not save. the "save" icon is churning away but it never actually saves the document. It continues churning the entire time i work on the form. i reloaded the page hoping that it had saved the form and the icon was just stuck, but i lost all the information.
it continues to churn....
- JotForm SupportEltonCrisAnswered on September 07, 2016 at 10:57 PM
Our sincerest apologies for the inconveniences caused. Have you tried logging out and relogin with your JotForm account? Perhaps your login session has expired that's why changes aren't going through. I suggest to relogin from your account and try it again. This might help.
You can also try to recover the changes you've made earlier on revisions history http://www.jotform.com/help/294-How-to-View-Form-Revision-History.
Hope this helps!