Issue with saving form

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    districtdanceco
    Asked on September 07, 2016 at 07:39 PM

    everytime i build my forms, they do not save. the "save" icon is churning away but it never actually saves the document. It continues churning the entire time i work on the form. i reloaded the page hoping that it had saved the form and the icon was just stuck, but i lost all the information. 

    it continues to churn....

  • Profile Image
    EltonCris
    Answered on September 07, 2016 at 10:57 PM

    Our sincerest apologies for the inconveniences caused. Have you tried logging out and relogin with your JotForm account? Perhaps your login session has expired that's why changes aren't going through. I suggest to relogin from your account and try it again. This might help.

    You can also try to recover the changes you've made earlier on revisions history http://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    Hope this helps!