What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my autoresponder is not sending emails?

    Asked by wjinfotech on September 08, 2016 at 04:58 AM

    I try any times but no send autoresponder for gmail, just for another type account like yahoo, hotmail, webmail justo no working for gmail.    

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    JotForm Support

    Answered by Nik_C on September 08, 2016 at 05:33 AM

    I tested your form and emails are not going through, apparently your yahoo email is making recipient emails be in bounce list.

    Could you please try to change your sender email to:

    Could you please try to change Sender email to be noreply@jotform.com.

    Do get back to us if you're still experiencing this issue.

    Thank you!