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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ### signs in the credit card data?

    Asked by BettyArnold on September 08, 2016 at 06:59 AM

    When completing the form I ask for credit card information so wee can process payment manually and all of a sudden it iis inserting ### symbols after the first 4 credit card digits. Has happen for last 4 sumbittals?

    Page URL:
    https://form.jotform.com/51666026662962

    credit number box in put
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 08, 2016 at 08:41 AM

    Hi,

    Please note that, as per our terms of use, JotForm does not allow collection of sensitive data such as credit card details through plain fields.

    If you need to process payments, please make use of our payment fields.

     

    Do let us know if you need further assistance.