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    Embedded form is not responsive in Adobe Muse

    Asked by Yev on September 08, 2016 at 08:06 AM

    Hi, I'm having trouble with a form that fails to resize (just disappears instead) as the webpage becomes smaller. The page was created using Adobe Muse. The "make this form responsive" option was selected, as outlined in the instructions, but the problem persists. I've also tried a "mobile widget" as described in one of previous responses, all to no avail. The page in question is located at http://www.stomatolog.com.au          (third tab from the left).

    Any help is greatly appreciated.


    Page URL:

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    JotForm Support

    Answered by Jan on September 08, 2016 at 09:53 AM

    I opened your form and I can see that it responsive.

    However, the form is not responsive when you embedded it on your webpage. Please try to re-embed the form using the Iframe method. Here's a guide: Getting-the-form-iFrame-code

    Hope that works. Let us know if you need further assistance. Thank you.

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    Answered by Yev on September 08, 2016 at 10:43 AM

    Jan, that worked! Thank you. Very much appreciate it.

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    JotForm Support

    Answered by Jan on September 08, 2016 at 11:48 AM

    Glad I can help. If you need further assistance, let us know. Thank you.