What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Builder looks different from Preview and some pages are missing

    Asked by sarahjigsaw on September 08, 2016 at 09:01 AM

    Some pages are missing when I do a preview? I'm worried as I've done a lot of work!

    I am just drafting a form at the moment but really don't want to lose all the work I have done.

    preview form builder different
  • Profile Image
    JotForm Support

    Answered by Jim_R on September 08, 2016 at 10:51 AM

    Hello Sarah, I checked your form (both from the Form Builder and on Preview) and failed to see any difference.

    You have 4 pages on both (from PERSONAL DETAILS > TALENT SUMMARY > EMPLOYMENT > EDUCATION, total of 4). Here's how I see it from my perspective:

    Is this resolved or are you still seeing something different when viewing the form from the builder and preview? If so, can you point to us which parts of the form are different?

    You may send us a screenshot (here's how) so we can better see what the issue is about. Hoping to hear from you soon.

  • Profile Image

    Answered by sarahjigsaw on September 08, 2016 at 11:45 AM
    Hi there,

    It seems to be okay now! Thanks so much for your help – I love jotforms!

    Have a great day!

    ...
  • Profile Image
    JotForm Support

    Answered by Jim_R on September 08, 2016 at 01:01 PM

    And we love our users too! Have a great day as well :)