What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to customize the PDF

    Asked by smears on September 08, 2016 at 11:34 AM

    I am no longer able to customize the PDF for our submissions. Help?

    Page URL:
    https://form.jotform.com/61676296862167

    Screenshot
    customize pdf Submissions for
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    JotForm Support

    Answered by Jan on September 08, 2016 at 01:30 PM

    We currently don't have any issues related to the PDF Designer. I tested it on my account and it is working properly. Please provide more information about the issue you're experiencing with the PDF designer so that we can further investigate.

    You can reset the format of your PDF design by clicking the "Reset" button at the top right.

    Let us know if you need further assistance. Thank you.