Forms in Muse responsive

  • TonSee
    Asked on September 8, 2016 at 1:36 PM

    Hi guys,

    Your forms do not work in Adobe Muse responsive websites. I hope you can fix it soon, because we can't use your forms now. Please understand how important it is! Please, test it by yourself if you want.

    Regards,

    Ton

  • Kevin Support Team Lead
    Replied on September 8, 2016 at 3:05 PM

    I have checked your webpage and I can see the bottom part of your form is missing: 

    Forms in Muse responsive Image 1 Screenshot 30

    I have reloaded the form multiple times and I can see there is a JavaScript code that is setting up less height than needed. 

    Could you please try embedding the form using a height value fixed? 

    This iFrame code should display the form completely: 

        <iframe

          id="JotFormIFrame-62515594749367"

          onDISABLEDload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotformeu.com/62515594749367"

          frameborder="0"

          style="width:100%;

          height:1609px;

          border:none;"

          scrolling="no">

        </iframe>

    On desktop version you will notice that there is a blank space at the bottom of the form, but, please test on mobile devices and let us know if you see the entire form. 

    This is how it should show on your end: 

    Forms in Muse responsive Image 2 Screenshot 41

    Hope this helps. 

  • rbrentvernon
    Replied on November 29, 2016 at 9:55 AM

    I tried this solution myself and while it works now in responsive mode, there is a big gap between the footer and the form in desktop mode. Any way around this?
  • Nik_C
    Replied on November 29, 2016 at 10:08 AM

    @rbrentvernon

    I opened a separate thread so we can investigate your issue further. You can find it here

    Please open separate threads for each question so we can assist you accordingly.

    Thank you!

  • mursel
    Replied on May 5, 2017 at 11:47 AM

    I have same problem. my site made in adobe muse it works in full page but when smush the windows get nothing.

     

    www.camikokusu.net

  • Sven
    Replied on May 5, 2017 at 12:55 PM

    Hi @mursel, 

    Your enquiry has been move to a separate thread, and we will attend it there accordingly. Please see:

    https://www.jotform.com/answers/1137500

     

    Thank you!