- JotForm SupportJanAnswered on September 08, 2016 at 03:01 PM
I've cloned one of your form so that I can see where the payment field is. You can delete the payment tool by selecting it first and then clicking the red X/delete icon.
Hope that helps. If you need further assistance, let us know. Thank you.
- laliaharrisAnswered on September 08, 2016 at 03:14 PM
Thank you for your prompt response. The form you cloned is actually working perfectly because I started from scratch and used the Purchase Order Payment method after I posted my original question. (Picking "purchase order" was not intuitive, it was a Wild Guess, because it didn't link to a financial institution). My broken forms are not on my account any longer.
Your help files did not show how to create an order form that allowed cash/check non-Paypal payment. Or they don't include key words such as cash/check payment.
- JotForm SupportJanAnswered on September 08, 2016 at 04:26 PM
Unfortunately, you can only have 1 payment field on each form. However, we have a work around if you want to have a multiple payment methods in a single form. Please refer to this user guide: How-to-Create-a-Basic-Multiple-Payment-form.
Like I said, this is just a work around since the form can only have 1 payment tool. Hope that helps. Thank you.