Deleting the payment field

  • Profile Image
    laliaharris
    Asked on September 08, 2016 at 02:54 PM
    I need to know how to do this as well but your image files have disappeared.  
  • Profile Image
    Jan
    Answered on September 08, 2016 at 03:01 PM

    I've cloned one of your form so that I can see where the payment field is. You can delete the payment tool by selecting it first and then clicking the red X/delete icon.

    Hope that helps. If you need further assistance, let us know. Thank you.

  • Profile Image
    laliaharris
    Answered on September 08, 2016 at 03:14 PM

    Thank you for your prompt response.  The form you cloned is actually working perfectly because I started from scratch and used the Purchase Order Payment method after I posted my original question.  (Picking "purchase order" was not intuitive, it was a Wild Guess, because it didn't  link to a financial institution).  My broken forms are not on my account any longer.

    Your help files did not show how to create an order form that allowed cash/check non-Paypal payment.  Or they don't include key words such as cash/check payment.

  • Profile Image
    Jan
    Answered on September 08, 2016 at 04:26 PM

    Unfortunately, you can only have 1 payment field on each form. However, we have a work around if you want to have a multiple payment methods in a single form. Please refer to this user guide: How-to-Create-a-Basic-Multiple-Payment-form.

    Like I said, this is just a work around since the form can only have 1 payment tool. Hope that helps. Thank you.