What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Having trouble getting the form to submit

    Asked by savoyimages on September 08, 2016 at 04:23 PM

    Hello! I recently created and imbedded my form to my website.  I have done a couple attempts at completing and submitting my form, but it just says "please wait..." and it's not going through.  Is there something else i need to do with my form to enable the submission?  Thank you!

    Page URL:
    http://savoyimages.com/client-contract/

    Getting the form having trouble please wait hello and thank
  • Profile Image
    JotForm Support

    Answered by liyam on September 08, 2016 at 07:13 PM

    Hello savoyimages,

    There appears to be a bug with using the oembed tool for embedding forms with wordpress. Please use the iframe version instead. You can refer to this link in order to know how to get the iframe code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If you have questions, please let us know.

    Thanks.

  • Profile Image

    Answered by savoyimages on September 08, 2016 at 09:45 PM
    blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } Thank you for your response. This did not work. It just shows the code instead of the form. Please advise on how to fix this. Thank you!!!
    Sent from Yahoo Mail for iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on September 08, 2016 at 10:51 PM

    If I'm not mistaken, you have entered it using the visual tab (WYSIWYG). Can you try using the Text tab an try again?

    You can refer to this guide for more information on this: https://www.jotform.com/help/4-Adding-forms-to-Wordpress-org-version 

    Feel free to let us know if you have further questions.

    Thanks.

  • Profile Image

    Answered by savoyimages on September 09, 2016 at 12:45 AM
    blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } This worked! Thank you so much for your help!
    Sent from Yahoo Mail for iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on September 09, 2016 at 12:53 AM

    Thanks for keeping us posted. We're glad to know the solution worked!

    If you have other questions, please do not hesitate to let us know.

    Thanks! :)